Personal vs professional automation: Embracing Amazon Shopping, but fearing automation at work

As we navigate the intricacies of a world increasingly defined by technology, the role of automation in our lives has reached unprecedented levels. From the ease of ordering holiday gifts with a simple click to the seamless integration of our credit card information into our phones, our personal lives have embraced automation with open arms. However, when we shift our focus to our professional responsibilities, the attitude towards automation seems to undergo a subtle transformation. Why is that? At Dark Matter Technologies, a question we continually ask ourselves as an advocate for AI and automation is, why is our tolerance for automation different in our personal lives compared to our professional endeavors?

Your personal automation experience:

During the holiday season, the convenience of automation becomes glaringly apparent. Picture this: you’re sitting by the fireplace, sipping on hot cocoa, and with a simple click, you’ve effortlessly ordered the perfect gifts for your loved ones. The ease and efficiency are unparalleled, and the transaction is completed without a second thought. This seamless integration of technology into our personal lives has become the norm, as we trust automation to simplify our everyday tasks.

Your work-life automation tolerance:

When it comes to implementing automation within our professional processes, a noticeable pause often occurs. At Dark Matter, this phenomenon prompts us to explore the factors that contribute to this split in automation tolerance.

Compliance Risks:
In our current corporate landscape, compliance has become a cornerstone. The regulatory environment demands a meticulous approach, and the introduction of automation can bring concerns about compliance risks. The intricate web of regulations governing various industries requires careful consideration. While our personal lives don’t go through the same rigorous compliance tests that our work life does, we still trust the technology vendors to ensure security standards are met. The same should be true with your work life, your vendors should provide compliance and security measurements around automation so that you can trust the process and enjoy its efficiency benefits.

Experience and Familiarity:
Familiarity breeds confidence. In our personal lives, the consistent use of platforms like Amazon has cultivated a level of trust and comfort with automation. Conversely, in a professional setting, especially when dealing with advanced technologies like AI, the learning curve can be steep. Employees may hesitate to fully embrace automation due to a lack of experience or a fear of the unknown. At Dark Matter, we fully embrace all automation tolerances, which is why we offer options like task-based workflows that allow you to customize your process to deliver the automation you need. These customizations allow you to become familiar with the process, see its benefits, and implement more automation when your team is ready.

Team Dynamics:
Collaboration is at the heart of most professional endeavors – especially with hybrid work-from-home teams. Introducing automation into team-based workflows requires a harmonious integration that aligns with the skills and preferences of each team member. The need for consensus and collaboration can sometimes slow down the adoption of automation, as decision-making becomes a collective effort. We understand that everyone holds their tasks close to the vest for both job security and familiarity, but embracing modern workflow automation allows you to focus on situations and loans that require your expertise while freeing up those standard processes/loans to flow through seamlessly.

Where do you fall on the automation tolerance spectrum?

At Dark Matter, we want you to first ask yourself – what is my risk tolerance and is it different in my personal life vs my work life? Understanding these differences is the first step toward bridging the gap and maximizing the potential of automation in every facet of your lives. By addressing concerns related to compliance, fostering experience and familiarity, and emphasizing effective team dynamics, you can create a future where the advantages of automation are seamlessly integrated into both your personal and professional realms. After all, the future is automated, and it’s time to embrace it wholeheartedly.

Want to learn how you can integrate automation into your processes? Speak to one of our specialists today.