The AI-Forward LOS, proven at scale.

Automate, originate and evaluate. One intelligent LOS.

Empower brings your LOS, POS and partner marketplace together in one place, with AI and automation embedded across every workflow. From application to close, AI and automation carry the routine work so your team moves faster and can go from doing to reviewing.

Intelligent by Design

Aiva, our intelligence layer, works the whole loan, from POS to close. It classifies documents, calculates income, monitors compliance, and reviews post-close quality, routing to your team only when a human is needed. Ask Aiva answers questions in plain language, every answer traceable to its source.

Experience Meets Efficiency

Lenders on Empower close up to 10 days faster and cut thousands a month in fee cures. Built on 30 years of origination experience with over 500M documents processed, proven at real volume. Results you can measure, from a platform that’s already earned them.

Built for Your Team

Exception-based processing routes only what needs a human. Role-based POS gives every user, borrower to loan officer, exactly what they need. And we stay with you as a partner long after go-live. One platform, one team behind it, from first login to every loan after.

Trusted by performance-driven clients.

Empower, proven at scale.

10 days

Faster to close at AMOCO Federal Credit Union

$15K+

In eliminated fee cures per month at LMCU

500M+

Documents process by Aiva

99.5%

SLA

30+

Years of origination, proven at real volume

Smarter tasking, in real time.

Empower replaces linear milestones with dynamic tasking that responds to loan changes as they happen. As data updates, tasks and conditions recalculate on their own and route to the right person with the right skills and the right moment. Nothing sits idle waiting on a manual handoff, so your pipeline keeps moving toward funding while your team stays focused on what’s in front of them.

The power of automation
& AI in your hands.

Aiva Intelligence is AI, automation, and human judgment applied stage by stage across origination, with your people kept in the loop exactly where their attention adds value. Documents get classified and income calculated in processing. Compliance and QC run in underwriting. Exception-based tasks route only what needs a human at closing. And Ask Aiva answers questions in plain language at any point, with every answer traceable to its source. Your team stops doing the routine work and starts reviewing it.

POS built in, not bolted on.

Empower includes borrower, broker, and loan officer point of sale, built on the same data model as the rest of the loan. What a borrower enters flows straight through with no rekeying, one less integration to maintain, and an experience that stays in sync with the file. And the same intelligence that runs your workflows reaches the front door: documents are classified and extracted the moment they’re uploaded.

See an intelligent LOS at work.

 Book a demo and we’ll walk a loan from application to close and show you how much of it Empower handles for you!

You are at the center of everything we do.

At Dark Matter, we put clients at the center of everything, and it shows up in our products. We are creating real value by saving them time and money through Empower’s Intelligence layer.

We’re here for you at every step.

From implementation to ongoing support, our team is built to help you succeed long after go-live.

Account Management

We’ll be your advocate from day one.

Account Managers are your dedicated strategic partners. They stay with you throughout the relationship, helping align your goals, identifying opportunities, and representing your voice across the Dark Matter team.

24/7 Support Desk

Hands-on help, whenever you may need it.

Our Client Success team handles day-to-day support, with geographically distributed experts ready to solve issues quickly with 24/7 coverage for production-critical issues.

Phased Implement­ation

A structured process led by professional services.

Our implementation team uses a proven, phased methodology to guide you through planning, configuration, training, and deployment. You’ll move quickly from kickoff to go-live — with full support the whole way through.

Content & ideas driving change

INSIGHTS
Podcast

Creative Strategies In Today’s Credit Landscape

BlogServicing

Stop Pulling Weeds. Start Growing the Garden.

In The News

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