Aiva expands the reach of Empower’s automation engine.
Using predictive AI, Aiva brings document data to Empower’s intelligent workflows.
Aiva powers faster decisions, improves quality, and automates time-consuming tasks — all automated from your LOS.
Meet Aiva — your AI powered efficiency engine.
Using predictive AI and rule-based automation, Aiva reduces manual touchpoints in document classification, loan quality assessments, income and asset reviews, and frees up your team to focus on the borrower and referral partners.
Explore our AI & automation solutions.
Intelligent
Document
Automation
Classify, extract, and validate documents with minimal manual review. Aiva keeps your documents flowing without slowing your team down.
- Automated integration
- Document classification
- Data extraction
See how Aiva powers smarter automation for your business.
We’ll walk you through the solutions, show you what’s possible, and help tailor the right automation strategy for your team.
Get even more out of Aiva with Empower.

Aiva features exclusive to Empower:
- Automated Compliance Monitoring
- Business Intelligence
- Automated Decisioning
We’re here for you at every step.
From implementation to ongoing support, our team is built to help you succeed long after go-live.
Account Management
We’ll be your advocate from day one.
Account Managers are your dedicated strategic partners. They stay with you throughout the relationship, helping align your goals, identifying opportunities, and representing your voice across the Dark Matter team.
24/7 Support Desk
Hands-on help, whenever you may need it.
Our Client Success team handles day-to-day support, with geographically distributed experts ready to solve issues quickly with 24/7 coverage for production-critical issues.
Phased Implementation
A structured process led by professional services.
Our implementation team uses a proven, phased methodology to guide you through planning, configuration, training, and deployment. You’ll move quickly from kickoff to go-live — with full support the whole way through.
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