How Truist Is Using Aiva to Gain Operational Efficiency

Backstage

In this conversation, Craig Rebmann interviews Matt Rochester, Senior Vice President and Group Product Manager at Truist, about the integration of artificial intelligence in the mortgage industry. They discuss Matt’s background in the mortgage business, the significance of MISMO in standardizing data exchange, and the various AI use cases being implemented at Truist. The conversation also covers the challenges of AI adoption, the importance of change management, and advice for organizations starting their AI journey.