In this episode of Spotlight Backstage, Craig Rebmann interviews Zac Basile, head of sales for Polly, discussing the intricacies of the mortgage ecosystem. They explore Zac’s journey in sales, the innovative role of Polly in the mortgage industry, the importance of flexibility in pricing, and the integration with systems like Empower. The conversation also delves into the impact of AI on mortgage processes, the exploratory phase of Vantage scoring, and the ongoing challenges of cost efficiency in origination. The episode concludes with insights on upcoming industry events and the significance of networking.